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The Rollio Blog: Churn

Improve your sales strategy today

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How to React to Lost Customers Customer churn can be devastating to your business. Despite this fact, however, you can still realize important value to your business from customers who are headed for a competitor. Here’s how: Consider an Immediate Response If an unhappy customer announces that they’re leaving, you may be able to take advantage of the service recovery paradox if you react...

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